Documents & Videos
Care & Maintenance
Our windows and doors are designed to deliver reliable performance. They'll endure for many years to come with the proper care and maintenance. Please review this information to learn how to properly care for your products.
Below you will find three types of documents: Care and Maintenance Guides, Product Guides and Education articles. Care and Maintenance Guides contain information on cleaning, inspecting and lubricating parts. Product Guides contain common product fixes and user servicable proceedures such as sash/panel removal and installation, hardware replacement and adjustment, and troubleshooting. Education articles cover commonly asked questions about seal failure, condensation, wood decay, product identification etc.
For complete access to any document (e.g., installation instructions, care & maintenance, performance ratings, etc...) related to a JELD-WEN product, go to the Document Center.
Seal Failure PDF
Wood Decay PDF