Media Source Offer: Avoiding Improper Window Installation Issues
Shedding Light on How to Combat Window Installation Issues

February 13, 2009 —  

What:

Every year, improper window installation costs the industry and homeowners millions of dollars, an issue that the Wall Street Journal recently brought to light with the article “New Home: $750,000. Window Repair: $700,000” (Feb. 6, 2009).

Leading manufacturers such as JELD-WEN have long reinforced the need for builders and contractors to follow proper window installation instructions and procedures. The good news is that new technology and tools are helping, but even the best products can’t protect against shoddy installation methods.

Source offer:  

For journalists interested in covering the latest information and trends related to window installation, JELD-WEN offers the following:

Insight into industry advancements - JELD-WEN introduced a significant advancement in the installation of both vinyl and wood (and clad-wood) windows. TegraTite is designed to make installation easier and more reliable while providing an optimal water management system for window installation in new construction (includes additions) projects.  For more information, photos, as well as an animated video, visit www.jeld-wen.com/newinstallationtechnology/.

Product information - JELD-WEN provides window installation materials and resources specific to the window type and house opening. Additionally, builders and contractors can learn about replacement options such as pocket windows, sash replacement kits and other framing options that their particular project needs. The company also operates a “Millwork University” which provides robust product training resources for its dealers and distributors.
Expert sources - With a full research and development department and a highly-experienced team that works together with architects and builders, JELD-WEN experts can provide insight and information about common installation issues. Our experts can also provide guest articles and author columns about this topic.

Tips – To help ensure proper window installation, homeowners also play an important role. Here are questions your readers should ask their builder, contractor or window installer before a project begins:

• Do you have a proper, up-to-date business license and a certification of insurance? 
• Are you a member of any leading trade associations?
• What products do you represent and what kind of training have your workers had when it comes to installing this particular product?
• What type of instructions or training have you received from the manufacturer?
• Do you offer a warranty for installation (separate from the warranty for the product) and what are the terms and conditions?
• What other projects of this size have you/your workers done? 
• What type of quality control measures do you have in place?
• Who can I call as a reference?  May I speak to contacts at the last three jobs that you and your crew have worked on?
• Can you explain your installation method and what these particular windows require to operate properly?